We started out in 1997 as a full service pest control company. But as the demand grew and our skills became more proficient, we started offering insulation and rodent exclusion services in 2000.
The truth is many of our customers needed new insulation installed and theircrawlspaces cleaned up after rodent infestations had ruined them. They also needed a company that could find the holes the rodents were using to enter the home and get those holes sealed. At that time there were no companies who offered those services. We realized we could make it easier on our customers by offering rodent elimination, clean up and exclusion services.
We put 15 years of rodent elimination experience to work by being the best choice for clean up and exclusion work as well. Who better to seal rodents out and clean up their mess than the people who are experts at getting rid of them in the first place?
Now all of our customers can put their trust in us to take care of the entire job. We were one of the first pest control companies to get started in the local insulation industry and we specialize in taking care of homeowners and their properties. Our first insulation jobs were our current pest control customers, and then our customer base quickly grew by word of mouth. As an owner I could see that people simply wanted someone to show up on time and do the work that was supposed to be done and that is how our business has grown, by treating customers the way we would want to be treated.
As a result, the business has grown considerably. We have become very knowledgeable about insulation as well as pest control and now work for a variety of fire and water damage restoration contractors, plumbers, electricians, roofers, heating and air conditioning contractors and remodeling contractors. All for the same reason; we show up and do what were supposed to do and we do it well.
To this day, I have not seen a company that does a better job than we do. Some may do it as well, but I have not seen anyone do it better.
Our philosophy is simple: We strive for excellence. In our company meetings I tell my employees how we define excellence: “Giving the customer what they’ve paid for, from start to finish.” It is that simple.
No sales gimmicks or tricks. I’m a consumer like everyone else. I don’t like someone trying to sell me something I don’t need, so we don’t do it here. We will tell you what you need, not what we want you to buy. That’s why we don’t make our customers sign contracts or remain obligated. You can use us for one service or many. We leave the decision up to you.
We are a service based business not a sales based business. When a company is providing an excellent service then referrals and increased sales are a natural result.
Our mission is to grow our business by providing excellent service to all our customers.
We strive to meet our customers’ needs with our knowledge, skills, and hard work. We strive to earn their trust through our honesty, integrity and dependability.
We believe our customer should not only get everything they are paying for, but that they should get it with friendliness and professionalism.